European OEM Powers Connected Ecosystem for Battery-electric Trucks

Executive Summary

A Europe-based leading commercial vehicle company is revolutionizing the trucking industry with its connected trucking-as-a-service offerings. The company uses Sibros OTA embedded cloud products to ensure secure and efficient fleet operations. Sibros' products enable the OEM to monitor driver safety in real-time and optimize fleet efficiency, improving the overall customer experience. With Sibros' secure and scalable technology, the OEM is setting new standards in the industry and paving the way for a more connected and sustainable future.

The Need to Create a Connected and Sustainable Future

The OEM had ambitious goals to revolutionize the trucking industry with its unique Truck-as-a-service business model. To achieve this, the company required technology solutions to enable connected trucking-as-a-service offerings and optimize fleet efficiency at a secure scale. The OEM team is committed to delivering sustainable and profitable results for its customers while ensuring driver safety and reducing the Total Cost of Ownership.

The OEM aimed to achieve a zero downtime ambition for its production vehicles, which is crucial for businesses that rely on timely deliveries. The OEM wanted a secure and scalable technology to ensure the vehicles were always connected and monitored for potential issues. This would enable the OEM to provide a seamless customer experience and ensure businesses can rely on them for logistics needs.

In addition to improving the customer experience, OEM is also focused on improving driver safety for inner-city logistics. The OEM required solutions to monitor driver behavior and provide real-time alerts, ensuring that its drivers operate safely and responsibly, reducing the risk of accidents, and improving overall road safety.

Overall, with the help of technology, the OEM aimed at setting new standards in the industry and paving the way for a more connected and sustainable future.

The Challenges

Our Client faced several challenges in its pursuit of revolutionizing the trucking industry. One of the most significant challenges was focusing on its core business with tight production timelines. The OEM must ensure that its production vehicles are reliable, safe, and efficient, which requires a significant investment in time and effort.
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Another challenge was dealing with the complex Freightliner EV architectures and variants. The OEM wanted to ensure that its technology could integrate seamlessly with each variant while maintaining the highest level of performance.
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Defining remote diagnostic parameters at the vehicle edge was also a significant challenge. To minimize downtime, the team wanted to ensure its technology could diagnose issues remotely and accurately.
Hardware security was another challenge that the company was required to address. As the trucking industry becomes increasingly connected, the risk of cyber-attacks increases. Therefore, the OEM must ensure its technology is secure from potential cyber-attacks.
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UDS network communication stacks were also a challenge for the OEM. The OEM team wanted to ensure that its technology could communicate with various systems within the vehicle and provide accurate and timely data.
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Finally, the OEM required a flexible bootloader technology to enable desired functionality. Bootloader technology would allow for firmware updates and enable new features to be added to the system. However, it must be done in a way that does not compromise the system's reliability or security.

The Approach

Sibros has provided the OEM with a comprehensive approach to address the challenges associated with their unique Truck-as-a-Service business model. The approach includes deploying OTA deep logger and updater embedded components to ensure zero downtime for production vehicles and improve the customer experience. This would allow the OEM to remotely diagnose issues and update software without disrupting the customer's operations.
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In addition, Sibros has helped the OEM team to set up pre-production and production cloud environments. This enables the company to manage and monitor their production vehicles more efficiently, reducing their customers' total cost of ownership. The cloud environments also provide a scalable solution for the OEM as they continue to expand their operations.

To ensure safety-critical functionalities, Sibros has deployed a command manager that enables the remote monitoring and management of hardware and software components. This is particularly important for the OEM as they deal with complex Freightliner EV architectures and variants. The command manager also allows remote diagnostics at the vehicle edge, reducing the need for physical inspections.
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Sibros has also helped integrate OEM, Tier 1, and 3rd party software stacks with back-office IT infrastructure. This ensures that all components work seamlessly together, providing a unified experience for OEM customers. The integration also enables the OEM to manage UDS network communication stacks and use flexible bootloader technology to enable desired functionality.

The Outcome

Sibros' comprehensive approach has enabled the OEM to overcome significant challenges and set new standards in the industry, paving the way for a more connected and sustainable future.
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The deployment of OTA deep logger and updater embedded components will allow for remote servicing and maintenance, reducing costly and time-consuming visits to service centers. This would translate into significant cost savings for the OEM and an improved customer experience.
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The real-time ECU data will provide the OEM with valuable insights into their connected fleet, allowing them to identify and address potential issues before they become significant problems. The remote diagnostic commands at manufacturing and service centers will also increase operational efficiency, reducing the time and resources needed to diagnose and fix issues.
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The geofencing and location-based services would further enhance fleet operational efficiency, allowing the trucks to optimize their routes, reduce fuel consumption, and improve delivery times. This would translate into a more sustainable and environmentally friendly operation, benefiting the OEM and the wider community.
Finally, the all downstream ECUs update and logging capabilities production-ready solution has ensured that the OEM is well-positioned to meet the market's demands. This solution will support the SOP and enable the OEM to continue to innovate and lead the industry.
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Overall, by leveraging the latest technology and innovative solutions provided by Sibros, the OEM will be able to enhance its customer experience, reduce costs, and improve its operational efficiency while contributing to a more sustainable future.

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